Privacy Policy

Introduction

This Privacy Notice explains how we collect, use, and protect your personal data when you use our e-learning platform. By accessing our website, you agree to the practices described in this notice.

What Information We Collect

1. Personal Information: When you register for an account, we collect your name, email address, and contact details. If you purchase a course, we collect payment details, including your name and billing information. When you complete a course, we generate a certificate containing your name and course details.
2. Usage Data: We collect data on how you interact with the platform, including the courses you view, enroll in, and complete. Information about the device you use (e.g., IP address, browser type, operating system) is logged to enhance your user experience and improve performance.
3. Cookies and Tracking Technologies: We use cookies to track your activity and preferences on the site, such as language selection and login details. You can adjust your cookie preferences in your browser settings.

How We Use Your Data

• Providing Services: Your personal data is used to provide you access to courses, process your purchases, track your progress, and issue certificates upon completion.
• Payment Processing: Payment details are collected and processed by secure third-party providers. We do not store your credit card or payment information on our servers.
• Communication: We use your contact information to send you updates about courses, certifications, and any platform changes. You may opt-out of non-essential communications through your account settings.
• Marketing: With your consent, we may send promotional offers or information about new courses that may interest you. You can opt out at any time.
• Analytics and Improvements: Usage data is analyzed to improve platform features and create a better user experience. This includes enhancing course recommendations and optimizing site performance.

Data Retention

We retain your data for as long as necessary to provide services, maintain your account, or as required by law. If you close your account, we will delete your personal data unless legal obligations require us to retain certain information.

Your Rights

As a user in Saudi Arabia, you have the following rights under local privacy laws:

• Access and Correction: You can access your personal data and update or correct it through your account settings.
• Deletion: You can request that we delete your data if it’s no longer necessary for the purposes it was collected.
• Consent Withdrawal: You can withdraw consent for marketing or non-essential data processing at any time.

Data Security

We implement industry-standard physical, technical, and administrative security measures to protect your data. This includes secure payment processing and encryption where applicable. However, please note that no online platform can guarantee 100% security. Users are responsible for protecting their account credentials.

Third-Party Sharing

• We do not share your personal data with third parties, except where necessary for providing services (e.g., payment processors or course instructors).
• Data shared with course instructors includes your name, progress, and completion status for course administration purposes.

Payment Information

Payments on the platform are processed via secure gateways compliant with KSA’s regulations and standards. We work with licensed and authorized payment service providers (e.g., Mada, Visa, MasterCard, and other local options) to ensure your financial data is protected.

Children’s Privacy

Our platform is not intended for users under the age of 18. We do not knowingly collect data from individuals under 18. If you believe we have collected data from a minor, please contact us immediately, and we will take steps to delete the information.

Changes to This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our services or the applicable laws in Saudi Arabia. Any changes will be posted on this page with a revised date. Please review the Privacy Notice periodically.

Compliance with KSA Laws

We are committed to complying with the Kingdom of Saudi Arabia’s privacy regulations, including the Personal Data Protection Law (PDPL), ensuring that your data is handled securely and lawfully.